COVID-19 UPDATE 14/04/2020

Tuesday 14 Apr 2020

We hope everyone is staying safe during the lockdown.

We have been physically closed since Monday 30 March, however, we have been continuing to look after our patients virtually via phone and video (skype, zoom, doxy.me) consultations. We are hopeful we can re-start our services soon.

Our staff will be contacting patients to tentatively book appointments with the assumption that we will come out of lockdown on April 24. The Ministry of Health will make a final decision on April 20. If the lockdown is extended we will be in touch to reschedule your appointment.

Please note that we are taking the following hygiene and physical distancing measures to protect you and our staff to keep our facility as safe as possible.

WHAT TO BRING

Please bring your own surgical masks. Everyone who enters the clinic must wear a surgical mask. Masks are not being provided at the clinic.
Please come alone. People accompanying you will be asked to wait outside unless you have a language barrier, a disability that requires special care or are a child aged between 15y-18y.
Please bring a water bottle and keep other personal belongings to a minimum. This is to reduce the risk of infection.

AT THE CLINIC

COVID-19 screening at the entrance – you will be asked a set of questions, sign a health declaration form, and a temperature check will be taken before entering.
Please use hand sanitizer before entering the clinic.
There are hand sanitizers in all clinic rooms, reception, waiting room, theatre and recovery.
Chairs are placed 1.5m apart to reduce the chance of transmission.
All clinical staff will wear protective gowns, masks, face shields and gumboots. We will ensure the Theatre is thoroughly cleaned between patients.
The facilities are cleaned and sterilized on a regular basis.
No handshakes or hugs allowed.
EFTPOS machines are sanitized after every use. No cash on premise.

IMPORTANT

If you have a temperature of >37.5°C and have symptoms suggestive of COVID-19, please contact Healthline on 0800 3585453 or visit a community based testing centre to be tested.
If you have returned from overseas within 14 days but would still like to consult a specialist, we can offer you a video or phone consultation as an alternative.

We are reviewing the situation daily and will make adjustments where necessary. The above measures are in line with the public hospital system and the aim is to keep you, your doctor and our staff caring for you safe.

Kia Kaha

The Greenlane Medical Specialists Team

COVID-19 UPDATE 24/02/2022 - Omicron Phase 3

Thursday 25 February 2022 | 07:44 AM At 2359 24 February 2022 we will move into the Traffic Light System (Red) with Omicron (phase 3) in the community. We have reviewed our screening protocol for face-to-face patients to match the requirements of the Ministry of Health and the District Health Board. COVID-19 Omicron Policy Our preference and default is non-face to face clinics - we realize that some consultations are better in person, if you wish to have a face to face, please call 09 9306108 to discuss. For double and triple vaccinated patients, we may be able to serve you face-to-face in certain situations unless you have upper respiratory tract symptoms. Non face to face is preferred. Please submit a copy of your Vaccine Pass and fill out the COVID-19 Health Declaration Form prior to your arrival. You will be screened on arrival and make your payment. Please continue to stay outside the clinic and the Doctor will call you once they are ready. For unvaccinated patients or incomplete vaccinated patients, we require you to do a RAT (Rapid Antigen Test) test on your arrival. Please come 30 minutes earlier and park outside the clinic. Call to inform us that you have arrived and one of our nurses will assist you with a RAT (Rapid Antigen Test) test, which will be at your own cost. We consider this necessary to ensure the safety of our staff and other patients coming to the clinic. Please attend alone unless you are less than 15 years of age or if you need support due to your conditions. Please attend alone unless you are less than 15 years of ago or if you need support due to your condition. If you have further inquiries, please contact the Admin Team on 09 930 6108 or email admin@glms.co.nz. [Read More] Click below link to download the Health Declaration Form Health Declaration Form - English Health Declaration Form - Chinese Kia Kaha. Stay Safe. Be Kind. The Greenlane Medical Specialists Team [Read More]

COVID-19 UPDATE 16/02/2022 - Omicron Phase 2

Wednesday 16 February 2022 | 0742 AM At 2359 16 February 2022 we will move into the Traffic Light System (Red) with Omicron (Phase 2 - 1000-5000 cases in the community). We have reviewed our screening protocol for face-to-face patients to match the requirements of the Ministry of Health and the District Health Board. COVID-19 Omicron Policy During Phase 2, it is our preference that you have a non-face to face consultation to protect you. If you wish to have a face to face consultation, we require that you are double or triple vaccinated and have a valid Vaccine Pass. We will require you to fill out the COVID-19 Health Declaration Form prior to your arrival. We will ask you to call us to discuss and confirm with us. For unvaccinated patients or incomplete vaccinated patients, we would appreciate your help in providing evidence of a negative COVID-19 swab test 48 hours prior to your arrival to the clinic. We consider this necessary to ensure the safety of other patients coming to the clinic. Please attend alone unless you are less than 15 years of ago or if you need support due to your condition. If you have further inquiries, please contact the Admin Team on 09 930 6108 or email admin@glms.co.nz. [Read More] Click below link to download the Health Declaration Form Health Declaration Form - English Health Declaration Form - Chinese Kia Kaha. Stay Safe. Be Kind. The Greenlane Medical Specialists Team [Read More]

COVID-19 UPDATE 23/01/2022

Sunday 23 January 2022 | 04150 PM At 2359 23 January 2022 we will move into the Traffic Light System (Red) with Omicron in the community. We have reviewed our screening protocol for face-to-face patients to match the requirements of the Ministry of Health and the District Health Board. COVID-19 Omicron Policy For double and triiple vaccinated patients, we would be able to serve you face-to-face unless you have upper respiratory tract symptoms. Non face to face is preferred. Please submit a copy of your Vaccine Pass and fill out the COVID-19 Health Declaration Form prior to your arrival. For unvaccinated patients or incomplete vaccinated patients, we would appreciate your help in providing evidence of a negative COVID-19 swab test 48 hours prior to your arrival to the clinic. We consider this necessary to ensure the safety of other patients coming to the clinic. Please attend alone unless you are less than 15 years of ago or if you need support due to your condition. If you have further inquiries, please contact the Admin Team on 09 930 6108 or email admin@glms.co.nz. [Read More] Click below link to download the Health Declaration Form Health Declaration Form - English Health Declaration Form - Chinese Kia Kaha. Stay Safe. Be Kind. The Greenlane Medical Specialists Team [Read More]

COVID-19 UPDATE 27/10/2021

As we remain in Alert Level 3 with the current increasing community Covid-19 prevalence, we have reviewed our screening protocol for face-to-face patients to match the requirements of the Ministry of Health and the District Health Board. [Read More]

COVID-19 UPDATE 21/09/2021

The Government has announced that Auckland will move to Alert Level 3 at 11.59pm on Tuesday 21 September. At Alert Level 3, consultations will continue virtually via phone and video (skype, zoom, doxy.me) and we will be providing the in-clinic services listed below. We will continue with the strict hygiene and physical distancing measures we have establish since the previous lockdown to ensure the facility is safe and to protect you and our staff. [Read More]

COVID-19 UPDATE 17/08/2021

Auckland will move to alert level 4 at midnight on Wednesday 17 August. At level 4 all procedures will be canceled or rescheduled. However, consultations will still be available via phone or virtually. All patients booked for a procedure or consultation will be contacted by our Admin Team. If you have further inquiries, please contact the Admin Team on 09 930 6108 or email admin@glms.co.nz. [Read More]

COVID-19 UPDATE 17/02/2021

Auckland will move to alert level 2 at midnight on Wednesday 17 February. At Greenlane Medical Specialists our face-to-face consultations will resume. However, if you prefer phone or virtual consultations it will still be available. To arrange, contact the Admin Team on 09 930 6108 or email admin@glms.co.nz. [Read More]

COVID-19 UPDATE 14/02/2021

Auckland will move into alert Level 3 for three days until 11.59pm February 17. At Greenlane Medical Specialists our services onsite will remain the same while adhering to the Ministry of Health COVID-19 restrictions. However, if you prefer phone or virtual consultations it is also available. To arrange, contact the Admin Team on 09 930 6108 or email admin@glms.co.nz. [Read More]

COVID-19 UPDATE 28/08/2020

Auckland will move to alert level 2 at midnight on Sunday 30 August. At Greenlane Medical Specialists our face-to-face consultations will resume. However, if you prefer phone or virtual consultations it will still be available. To arrange, contact the Admin Team on 09 930 6108 or email admin@glms.co.nz. [Read More]

COVID-19 UPDATE 11/08/2020

The Government has announced that New Zealand will be at Alert Level 3 from 12 noon on Wednesday 12 August. We will be at Alert Level 3 for 3 days. At Alert Level 3, consultations will continue virtually via phone and video (Skype, Zoom, doxy.me). We will continue with the strict hygiene and physical distancing measures we have establish since the previous lock-down to ensure the facility is safe and to protect you and our staff. [Read More]