COVID-19 UPDATE 23/03/2020

Monday 23 Mar 2020

We want to let you know about key changes to the way we will be operating during this unprecedented time.

Today the Prime Minister announced that New Zealand has moved to COVID-19 Alert Level 3, and will be moving to Alert Lever 4 on Wednesday for at least the next four weeks.

We will continue to provide specialist services until further notice by the Government. Endoscopy service will continue as usual. As for the consultations, we will be conducting most of the consultations by phone or video consultations.

We have been working hard to ensure the safety of our patients and staff and we have the following measures in place for your protection:

Virtual consultations by Telephone, Skype and Zoom. Some of our providers will be able to use other platforms as well. This is in line with the public hospital system.
Entry to the clinic after completion of a Health Declaration Form – including screening questions and a temperature check prior to arrival.
Temperature checks on arrival – entry permitted only if less than 37.5°C.
Strict Hand Hygiene - Hand sanitisers widely available and all our staff have been trained to have strict hand washing.
Staff will be wearing surgical masks at all times for your protection – please supply your own if you need to wear one.
No visitors will be allowed inside (unless there is a language barrier, disability or if you are between aged 15-18y) – please do not bring children < 15y.
Social distancing - our Waiting Room has chairs spaced 1.5m apart.
Increased protective measures - our endoscopy service will continue with increased protective measures
1. Face shields
2. Goggles
3. Surgical masks
4. Personal Protective Equipment (PPE)
5. Gumboots
No cash payments – EFTPOS and Online transfer only

We will provide a further update about our services later in the week. Please stay safe and healthy and we thank you for your patience and understanding at this time.

Kia Kaha

The Greenlane Medical Specialists Team

COVID-19 UPDATE 24/02/2022 - Omicron Phase 3

Thursday 25 February 2022 | 07:44 AM At 2359 24 February 2022 we will move into the Traffic Light System (Red) with Omicron (phase 3) in the community. We have reviewed our screening protocol for face-to-face patients to match the requirements of the Ministry of Health and the District Health Board. COVID-19 Omicron Policy Our preference and default is non-face to face clinics - we realize that some consultations are better in person, if you wish to have a face to face, please call 09 9306108 to discuss. For double and triple vaccinated patients, we may be able to serve you face-to-face in certain situations unless you have upper respiratory tract symptoms. Non face to face is preferred. Please submit a copy of your Vaccine Pass and fill out the COVID-19 Health Declaration Form prior to your arrival. You will be screened on arrival and make your payment. Please continue to stay outside the clinic and the Doctor will call you once they are ready. For unvaccinated patients or incomplete vaccinated patients, we require you to do a RAT (Rapid Antigen Test) test on your arrival. Please come 30 minutes earlier and park outside the clinic. Call to inform us that you have arrived and one of our nurses will assist you with a RAT (Rapid Antigen Test) test, which will be at your own cost. We consider this necessary to ensure the safety of our staff and other patients coming to the clinic. Please attend alone unless you are less than 15 years of age or if you need support due to your conditions. Please attend alone unless you are less than 15 years of ago or if you need support due to your condition. If you have further inquiries, please contact the Admin Team on 09 930 6108 or email admin@glms.co.nz. [Read More] Click below link to download the Health Declaration Form Health Declaration Form - English Health Declaration Form - Chinese Kia Kaha. Stay Safe. Be Kind. The Greenlane Medical Specialists Team [Read More]

COVID-19 UPDATE 16/02/2022 - Omicron Phase 2

Wednesday 16 February 2022 | 0742 AM At 2359 16 February 2022 we will move into the Traffic Light System (Red) with Omicron (Phase 2 - 1000-5000 cases in the community). We have reviewed our screening protocol for face-to-face patients to match the requirements of the Ministry of Health and the District Health Board. COVID-19 Omicron Policy During Phase 2, it is our preference that you have a non-face to face consultation to protect you. If you wish to have a face to face consultation, we require that you are double or triple vaccinated and have a valid Vaccine Pass. We will require you to fill out the COVID-19 Health Declaration Form prior to your arrival. We will ask you to call us to discuss and confirm with us. For unvaccinated patients or incomplete vaccinated patients, we would appreciate your help in providing evidence of a negative COVID-19 swab test 48 hours prior to your arrival to the clinic. We consider this necessary to ensure the safety of other patients coming to the clinic. Please attend alone unless you are less than 15 years of ago or if you need support due to your condition. If you have further inquiries, please contact the Admin Team on 09 930 6108 or email admin@glms.co.nz. [Read More] Click below link to download the Health Declaration Form Health Declaration Form - English Health Declaration Form - Chinese Kia Kaha. Stay Safe. Be Kind. The Greenlane Medical Specialists Team [Read More]

COVID-19 UPDATE 23/01/2022

Sunday 23 January 2022 | 04150 PM At 2359 23 January 2022 we will move into the Traffic Light System (Red) with Omicron in the community. We have reviewed our screening protocol for face-to-face patients to match the requirements of the Ministry of Health and the District Health Board. COVID-19 Omicron Policy For double and triiple vaccinated patients, we would be able to serve you face-to-face unless you have upper respiratory tract symptoms. Non face to face is preferred. Please submit a copy of your Vaccine Pass and fill out the COVID-19 Health Declaration Form prior to your arrival. For unvaccinated patients or incomplete vaccinated patients, we would appreciate your help in providing evidence of a negative COVID-19 swab test 48 hours prior to your arrival to the clinic. We consider this necessary to ensure the safety of other patients coming to the clinic. Please attend alone unless you are less than 15 years of ago or if you need support due to your condition. If you have further inquiries, please contact the Admin Team on 09 930 6108 or email admin@glms.co.nz. [Read More] Click below link to download the Health Declaration Form Health Declaration Form - English Health Declaration Form - Chinese Kia Kaha. Stay Safe. Be Kind. The Greenlane Medical Specialists Team [Read More]

COVID-19 UPDATE 27/10/2021

As we remain in Alert Level 3 with the current increasing community Covid-19 prevalence, we have reviewed our screening protocol for face-to-face patients to match the requirements of the Ministry of Health and the District Health Board. [Read More]

COVID-19 UPDATE 21/09/2021

The Government has announced that Auckland will move to Alert Level 3 at 11.59pm on Tuesday 21 September. At Alert Level 3, consultations will continue virtually via phone and video (skype, zoom, doxy.me) and we will be providing the in-clinic services listed below. We will continue with the strict hygiene and physical distancing measures we have establish since the previous lockdown to ensure the facility is safe and to protect you and our staff. [Read More]

COVID-19 UPDATE 17/08/2021

Auckland will move to alert level 4 at midnight on Wednesday 17 August. At level 4 all procedures will be canceled or rescheduled. However, consultations will still be available via phone or virtually. All patients booked for a procedure or consultation will be contacted by our Admin Team. If you have further inquiries, please contact the Admin Team on 09 930 6108 or email admin@glms.co.nz. [Read More]

COVID-19 UPDATE 17/02/2021

Auckland will move to alert level 2 at midnight on Wednesday 17 February. At Greenlane Medical Specialists our face-to-face consultations will resume. However, if you prefer phone or virtual consultations it will still be available. To arrange, contact the Admin Team on 09 930 6108 or email admin@glms.co.nz. [Read More]

COVID-19 UPDATE 14/02/2021

Auckland will move into alert Level 3 for three days until 11.59pm February 17. At Greenlane Medical Specialists our services onsite will remain the same while adhering to the Ministry of Health COVID-19 restrictions. However, if you prefer phone or virtual consultations it is also available. To arrange, contact the Admin Team on 09 930 6108 or email admin@glms.co.nz. [Read More]

COVID-19 UPDATE 28/08/2020

Auckland will move to alert level 2 at midnight on Sunday 30 August. At Greenlane Medical Specialists our face-to-face consultations will resume. However, if you prefer phone or virtual consultations it will still be available. To arrange, contact the Admin Team on 09 930 6108 or email admin@glms.co.nz. [Read More]

COVID-19 UPDATE 11/08/2020

The Government has announced that New Zealand will be at Alert Level 3 from 12 noon on Wednesday 12 August. We will be at Alert Level 3 for 3 days. At Alert Level 3, consultations will continue virtually via phone and video (Skype, Zoom, doxy.me). We will continue with the strict hygiene and physical distancing measures we have establish since the previous lock-down to ensure the facility is safe and to protect you and our staff. [Read More]