I hope you are all keeping well during these turbulent times.
I am writing to update you with our COVID-19 pandemic response plan. The PM announced yesterday that we are on COVID-19 Alert Level 3 and from Wednesday 25 March, we will be on Alert Level 4. Looking carefully at the documentation from the Ministry of Health, we need to cancel all non- essential procedures to contain the pandemic “stamp it out” phase. Our hospitals are also in the process or doing this. Our staff will be contacting patients booked from Monday 30 March 2020, and will be deferring procedures booked.
Our virtual clinic service will continue as we have the infrastructure to continue to provide specialist consultation services. We launched this on Monday 23 March. You will still have the opportunity to have a non-face-to-face consultation and if necessary we will send your prescription to the pharmacy electronically and arrange other investigations if they are urgent too. Payments can be made online and if you have insurance that can be processed without you having to be here.
I want to reassure you that you will still have good access to specialist care, however we will not be able to examine you physically.
We will still be here to help and we wish you and your family well during this difficult time.
We may be able to help with urgent procedures on a case by case basis and your referrals from your GP will be triaged rapidly. We will still operate our urgent advice email service for GPs.
Kia Kaha
The Greenlane Medical Specialists Team
The Government has announced that New Zealand will be at Alert Level 3 from 12 noon on Wednesday 12 August. We will be at Alert Level 3 for 3 days. At Alert Level 3, consultations will continue virtually via phone and video (Skype, Zoom, doxy.me). We will continue with the strict hygiene and physical distancing measures we have establish since the previous lock-down to ensure the facility is safe and to protect you and our staff. [Read More]
We continue to take guidance from the Ministry of Health as we transition through COVID-19 alert levels. Greenlane Medical Specialists will resume operations at a reduced capacity at Alert Level 2 from Thursday 14 May. At level 2, we have included face-to-face consultations. Virtual consultations via phone and video (skype, zoom, doxy.me) will still be available. [Read More]
The Government has announced that New Zealand will be at Alert Level 3 from Tuesday 28 April. We will be at Alert Level 3 for 2 weeks until the Cabinet makes further decisions on 11 May. At Alert Level 3, consultations will continue virtually via phone and video (skype, zoom, doxy.me) and we will be providing the in-clinic services listed below. We have taken strict hygiene and physical distancing measures to ensure the facility is safe and to protect you and our staff. [Read More]
We hope everyone is staying safe during the lockdown. We have been physically closed since Monday 30 March, however, we have been continuing to look after our patients virtually via phone and video (skype, zoom, doxy.me) consultations. We are hopeful we can re-start our services soon. Our staff will be contacting patients to tentatively book appointments with the assumption that we will come out of lockdown on April 24. The Ministry of Health will make a final decision on April 20. If the lockdown is extended we will be in touch to reschedule your appointment. Please note that we are taking the following hygiene and physical distancing measures to protect you and our staff to keep our facility as safe as possible. Kia Kaha The Greenlane Medical Specialists Team [Read More]
I hope you are all keeping well during these turbulent times. I am writing to update you with our COVID-19 pandemic response plan. The PM announced yesterday that we are on COVID-19 Alert Level 3 and from Wednesday 25 March, we will be on Alert Level 4. Looking carefully at the documentation from the Ministry of Health, we need to cancel all non- essential procedures to contain the pandemic “stamp it out” phase. Our hospitals are also in the process or doing this. Our staff will be contacting patients booked from Monday 30 March 2020, and will be deferring procedures booked. Kia Kaha The Greenlane Medical Specialists Team [Read More]
We want to let you know about key changes to the way we will be operating during this unprecedented time. Today the Prime Minister announced that New Zealand has moved to COVID-19 Alert Level 3, and will be moving to Alert Lever 4 on Wednesday for at least the next four weeks. Kia Kaha The Greenlane Medical Specialists Team [Read More]
We hope you are taking care during this COVID-19 pandemic and we understand that these times can be unsettling. The pandemic plan is in the “Stamp it out phase” I am taking this opportunity to share with you our measures that ensure that you are safe to consult with your specialist so we can continue to provide the best medical care for you and to ensure your safety. Kia Kaha The Greenlane Medical Specialists Team [Read More]